Service

In order to return any products to BMT for service or repair, please follow these steps:

  • Print and fill out the Service Form, including a Hazardous Material Certification
    (or make an equivalent statmement, signed)

  • Include your contact details (delivery & invoicing address, phone number), serial number(s) and reason of return in all your paperwork accompanying your shipment

  • An RMA is not needed from BMT

  • Ship to:  BMT Messtechnik GmbH, Attn. Service, Hamburger Strasse 19, D-14532 Stahnsdorf, Germany

  • For requests from North America, Mexico, Central America and the Pacific Rim please contact OSTI Inc.:
    http://osti-inc.com/contact-us-draft/

 

Service Notes, Troubleshooting and further helpful documents:

Service Notes
SN-3 SGP5: Replacement of Spare Parts
Valves in the Sample Gasp Pump SGP5, Rev. 1.0 – 22. Apr. 2010
SN-7 SGF50G Filter Upgrade Kit
Replacement of Sample Gas Filter on BMT 965C and BMT 964OG, Rev 1.2 – 19. July 2013
SN-8 Cleaning the BMT 964 AQ-LC Cuvette
Rev. 1.0 – 30. October 2013
SN-9 Mounting the Weather Hood DH5 WH
Rev. 1.1 – 20. March 2014
SN-11 Lamp Replacement in the BMT 964 AQ
Rev. 1.0 – 19. June 2015
SN-12 Conversion of Analogue Output
of our Ozone Analysers, Rev. 1.0 – 01. Sept. 2015
SN-13 Different UV lamps
in BMT 932 and BMT 930 series of Ozone Monitors, Rev. 1.1 – 13. Sept. 2019
SN-15 Replacement of Sample Gas Pump SGP5-DC
in the BMT 964 OG & BMT 965 OG, Rev. 1.0 – 14. Oct. 2020
SN-17 Cleaning the BMT 965 AQ-LC Cuvette
Rev. 1.0 – 25. January 2023
SN-18 Replacement of Solenoid Valve
in the BMT 965 C / 964 C, Rev. 1.0 – 27. Apr 2023

 

Cleaning instructions for our photometers
BMT 964 cleaning the cuvette
OZONE ANALYZER BMT 964 Dismantling the Analyzer and Cleaning the Cuvette, Rev. 07/2012
BMT 963 cleaning the cuvette
OZONE ANALYZER BMT 963 Dismantling the Analyzer and Cleaning the Cuvette
BMT 961 cleaning the cuvette
OZONE ANALYZER BMT 961 Dismantling the Analyzer and Cleaning the Cuvette, Rev. 01/99

 

Further documents
AQ Mounting
Mounting holes of the BMT 964 AQ